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Any questions?

We've gathered the most frequently asked questions so you can get answers quickly 💖

Do you have a physical store?

Yes, we do! It's located at Store Strandstræde 10a, Copenhagen K.

What are the store's opening hours?

Monday to Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Sunday: 11:00 AM - 15 PM

Can I return an item?

You have the right to return your purchase within 14 days.

This means that you’re of course welcome to return the item if you change your mind – we want to make sure you’re happy with your purchase!

You can read more about our Returns & Claims here

How do I know which size to choose?

We have a size guide on our product pages to help you choose the right size.

If you're in doubt, you're always welcome to contact us for advice!

Our customer service email is: customerservice@crascph.com

Can I change or cancel my order?

We process orders quickly, but if you contact us soon after placing your order, we will try to change or cancel it as long as the package hasn’t been shipped. You can reach us at: customerservice@crascph.com

Where do you deliver to?

We deliver to the following countries: Denmark, Sweden, Norway, the Netherlands, Germany, Belgium, Poland, Spain, France, Italy, Slovenia, Turkey, the UK, and USA.

How do you pronounce 'crās'?

Crās means 'tomorrow' in Latin. It’s simply pronounced like 'krads'.